Hotels.com Full Review
Hotels.com has an overall score of 3.0 out of 5 stars, giving it a ranking of 3 of 508 hotel stores.
To calculate Hotels.com's score, we look at a range of factors and compare them with other brands in the hotel space. We look at overall brand popularity, Hotels.com's price point compared to other hotel store, as well as reviews they've received from customers. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
Hotels.com eCommerce Store Ratings & Features
High-level summary of Hotels.com store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
Hotels.com Online Ratings & Feedback
Based on reviews posted at online review sites such as TrustPilot, Better Business Bureau, and Glassdoor, Hotels.com has very positive ratings and feedback. See more details of Hotels.com's online reviews here
Hotels.com Discounts for Veterans, Seniors & Students
Hotels.com Shipping & Returns Policies
Hotels.com offers good service and support when it comes to shipping, returns and exchanges. Specifically, Hotels.com offers the following shipping and returns policies: free returns & exchanges
. Hotels.com did not offer the following shipping and exchanges features at the time of our last research: money-back guarantee
Hotels.com Payment Methods Accepted
Hotels.com Pricing Matching & Special Couponing Policies
Hotels.com offers some pricing and couponing perks to its customers. Specifically, Hotels.com offers the following pricing and couponing benefits: price matching
. Hotels.com does not offer the following pricing and couponing features at the time of our last research: coupon stacking
and competitor coupons
. Check for any updates on hotels.com